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cannot see any progress with current ticket

New Author

Hi everyone, I just purchased a single ticket from Albisriederplatz to Obergartrenstrasse, Gattikon and something very funny happened. I could not see any status/details for any bus or train after selecting the ticket (holla error message). This most definitely seems a bug within the application, so I hereby ask @sbb to investigate and fix this. I restarted the application (first closed it and as the problem persisted I terminated it) then I rebooted my phone, but there was no improvement. All other applications had internet access, even this very SBB application had internet access (searching for directions again and going into details from the route planner (not from the ticket) would work just fine. Then again, going into details through the ticket returned same error. I am asking whether any other customers had this problem because it is very frustrating, especially for someone that doesn't know the routes (first time along this way)

New Member

Tengo el mismo problema, I could not see any status/details for any bus or train after selecting the ticket 

Commuter (silver)

Hi @ro0ter 

Miss Sandra, I have the same  problem. When using the SBB mobile app I can't see the stops (bus or Train) what is necessary to take on the route. I go from Rennaz- Village to Chateau-Blonay; for that transfer I have two stops in between that I don't know what they are.