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Please use our help & contact area for all questions regarding your ticket bookings, for refunds and to report lost items.
The SBB Community is a public forum (customers help customers); please don’t post any personal data (names, addresses, e-mail, credit card numbers, ticket order no. etc.).

SBB Mobile, SBB Preview, EasyRide (Apps)

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Swiss Travel Pass not showing in mobile app

2
0
1.2K

Add Half Fare Card to SBB Mobile App

9
1
8K

Can I buy a 24h ticket in Zurich?

2
0
711

Halbtaxabo

1
0
281

Import tickets into the mobile app

3
0
758

Swiss pass needs to be reconnected to SBB app

1
0
489

Easy ride does not check out since 1 hour

1
0
295

Easy Ride stuck at calculating

0
0
187

Lost grey Tumi bag

1
0
293

How do I add tickets not purchased in the SBB app to my app.

2
0
2.4K

cannot see any progress with current ticket

3
0
1.9K

How to link swiss travel pass to SBB Mobile if we are bought the STP online (Purchase as guest)

2
0
1.8K

Junior SBB pass

1
0
369

PAY-2 error

1
0
512

WHY my order has been cancelled?

3
0
436

Applying for SwissPass===> never receiving the Validation Code email. Why?

0
0
295

Change Start Date of Half Fare Card

1
0
333

Swiss Pass IBAN details

1
0
369

Possible bug with GA deposit and half-price

0
1
238

Issue with card payment only online, but ok on app.

0
0
169

Online ticket

1
0
310

Customer no. For SwissPass

2
0
531

Apple watch departure boards stopped working.

1
0
365

Error code XVA - 1202

4
0
1.1K

Is this bike transport arrangement possible?

1
0
296

Refund of purchases ticket (5 min ago)

1
0
314

GA travelcard

1
0
326

entering zip code on mobile app

1
0
347

My Refund Not Transfered Yet

1
0
411

DTR 1 error while saving my Mastercard debit card on SBB, both mobile app and web

1
0
730

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SBB The Swiss Railway
Passenger Traffic / Digital Business
Wylerstrasse 123/125
3000 Bern 65
Switzerland

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