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Please use our help & contact area for all questions regarding your ticket bookings, for refunds and to report lost items.
The SBB Community is a public forum (customers help customers); please don’t post any personal data (names, addresses, e-mail, credit card numbers, ticket order no. etc.).

SBB Mobile, SBB Preview, EasyRide (Apps)

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What will be new mobile development trends to watch in 2021?

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Super saver refund

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Set Reka as default payment method

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1.5K

cancel ticket

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Fahrplanänderungen am 1.4.2021

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770

Error code FIS-1008

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1.7K

How can I get a travel card

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1.4K

App claims that I am checked in, but I am not

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Versehentliches Ticket

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Versehentliches Tucket

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Betreff: Deaktivierung Bestätigungsmail nach Ticketkauf

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I want to add the ticket I bought(before sign up) to mobile.

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Missing ticket in mobile app

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Paid but didn't receive confirmation

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I can’t buy any of the quick tickets from the app anymore (short distance, day pass etc..)

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Quick tickets

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SwissPass card

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Refresh login error/Session expired error

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Platform info

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App shuts down

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In the app, if I need to show my swisspass, I lose my current search

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ticket

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Half fare Card not pulled

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Money deducted no tickets

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Error code DTR 3

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App Unknown Error

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Ads

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Refund of saver day pass

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Kann keine Billets mehr kaufen durch die SBB App

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Velopass

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SBB The Swiss Railway
Passenger Traffic / Digital Business
Wylerstrasse 123/125
3000 Bern 65
Switzerland

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