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Please use our help & contact area for all questions regarding your ticket bookings, for refunds and to report lost items.
The SBB Community is a public forum (customers help customers); please don’t post any personal data (names, addresses, e-mail, credit card numbers, ticket order no. etc.).

SBB Mobile, SBB Preview, EasyRide (Apps)

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FIS-1020

2
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785

Pay Byjuno invoice

1
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1.3K

Left my charger on the train

1
0
524

My SwissPass won't sync with SBB Mobile

1
0
700

Can I purchase travel pass if I already have a swiss pass

0
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297

Cannot purchase train ticket w Byjuno

0
0
378

Falsly charged via Twint

1
0
666

EasyRide: insufficient funds in payment method

1
0
830

Easy ride

1
0
562

Easy ride

1
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773

Add langauge setting to APP, not system!

1
1
698

No reply from contacting request/complaint form, is this normal?

1
0
735

Easy ride

2
0
1.7K

Reservations and seat assignments for travel pass

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368

How to file a complaint and appeal a fine online

1
2
3.7K

Sync mobile to card

2
0
1.5K

18:58 trains: Scamming Seven25 Clients

1
0
647

I purchased tickets on the website, but they don't appear in the android app.

1
0
606

Thalwil to Olten

1
0
607

15 day SwissPass purchase timing

2
0
943

Pont to point

1
0
949

Started EasyRide, but didn't actually use transport, possible refund?

1
0
803

Elevators unavailable in chêne bourg

1
0
559

Toggle went back

1
0
713

Online SBB Ticket is Okay?

1
0
733

Appeal against fine

1
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1.4K

Waiting time

1
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611

Purchase fail but money deducted

1
0
821

Children ticket

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467

SBB Preview using hours of battery life in background

2
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1.1K

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SBB The Swiss Railway
Passenger Traffic / Digital Business
Wylerstrasse 123/125
3000 Bern 65
Switzerland

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