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Please use our help & contact area for all questions regarding your ticket bookings, for refunds and to report lost items.
The SBB Community is a public forum (customers help customers); please don’t post any personal data (names, addresses, e-mail, credit card numbers, ticket order no. etc.).

SBB Mobile, SBB Preview, EasyRide (Apps)

Feedback SBB Review update

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0
392

Feedback Update SBB PREVIEW

1
1
513

Day Pass for friends and trial half fare card

3
0
1.4K

Can’t find customer number

1
0
1.3K

How to change the language setting?

9
0
12.7K

Cannot buy day pass on sbb app

1
0
491

I keep getting a message that my payment authorisation has failed on the app (credit card is fine)

21
1
15.7K

SBB application improvements (Connectivity, dynamic content, information and basic map )

1
0
426

Name edit

1
0
377

Swisspass link to account

1
0
509

Account login error

5
0
2.3K

S10 S50 unreliable service how to be reimboursed

1
0
424

Authorization Error

2
0
1K

Costumer number

1
0
320

Ticket Refund Error: "An error occurred during processing."

4
0
1.7K

Buying train tickets with swiss travel pass

3
0
704

How to ask the take my home address?

4
0
1.1K

Does SBB have an email?

1
0
413

Can i link 6 days Swiss travel pass to SBB mobile app

0
0
475

How to change roles on the app?

1
0
545

Payment method error

1
0
513

Us call to Switzerland

1
0
392

Missing next train on easy ride

1
0
380

Changing the change point

1
0
334

Customer service a bad joke

1
0
429

Connection offers failed. Error ZVS-REISE-6

3
0
1.2K

Smoking inside trains

1
0
585

I lot a white paper bag including brand new boss shoes and channel perfume in bus number 50 in Basel

1
0
397

EasyRide ticket did not show up during travel

3
0
1.1K

Unable to link SwissPass

1
0
1.1K

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SBB The Swiss Railway
Passenger Traffic / Digital Business
Wylerstrasse 123/125
3000 Bern 65
Switzerland

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