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Please use our help & contact area for all questions regarding your ticket bookings, for refunds and to report lost items.
The SBB Community is a public forum (customers help customers); please don’t post any personal data (names, addresses, e-mail, credit card numbers, ticket order no. etc.).

SBB Mobile, SBB Preview, EasyRide (Apps)

easy ride

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1.5K

Reservations and seat assignments for travel pass

0
0
300

How to file a complaint and appeal a fine online

1
2
2.6K

Sync mobile to card

2
0
1.4K

18:58 trains: Scamming Seven25 Clients

1
0
541

I purchased tickets on the website, but they don't appear in the android app.

1
0
532

Thalwil to Olten

1
0
537

15 day SwissPass purchase timing

2
0
808

pont to point

1
0
820

Lost

2
0
853

Started EasyRide, but didn't actually use transport, possible refund?

1
0
697

Elevators unavailable in chêne bourg

1
0
483

Toggle went back

1
0
624

lost CC

1
0
769

Online SBB Ticket is Okay ?

1
0
624

Appeal against fine

1
0
1.1K

Waiting time

1
0
528

Purchase fail but money deducted

1
0
662

Children ticket

0
0
404

SBB Preview using hours of battery life in background

2
0
916

cannot see any progress with current ticket

2
0
1.4K

Can't check out

2
0
1.1K

How I save a favourite ticket?

1
0
628

I seem to have two SwissPasses. How can they be merged?

1
0
681

Easyride can't determine location in android

1
0
947

Photo of ticket bought in train station

2
0
915

Payment in EURO in SBB Mobile app

1
0
810

easy ride feedback

0
0
474

Luggage transfer - how long can my bag wait for me?

2
0
921

Payment through app stopped working with twint

1
0
790

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SBB The Swiss Railway
Passenger Traffic / Digital Business
Wylerstrasse 123/125
3000 Bern 65
Switzerland

SBB Community

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The SBB Community is the digital center for questions about the railway and everything in connection with it.

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