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Please use our help & contact area for all questions regarding your ticket bookings, for refunds and to report lost items.
The SBB Community is a public forum (customers help customers); please don’t post any personal data (names, addresses, e-mail, credit card numbers, ticket order no. etc.).

SBB Mobile, SBB Preview, EasyRide (Apps)

About fine

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6

Travel with dog

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30

Savers day pass on smartphone app

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7

SBB app problem

8
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331

ZVV 24h ticket with SBB App

2
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70

Error code TIF-3018 Payment method not found

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0
8

Basel SBB France Customs Office (VAT Refund)

4
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100

Saver Day Pass doesn’t have middle names

2
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76

Spiez to Milano Centrale seat showing sold out

4
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119

Delayed train

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55

Technical Problems

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251

What is going on starting June 3 where there is no direct train from Luzern to ZRH?

1
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94

Swiss travel pass not appearing on SBB mobile app

3
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320

Swiss pass

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116

A refund has been requested for this ticket

1
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99

linking 4 days Swiss travel pass for tourist to SBB mobile account

6
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331

Link Swiss pass to SBB app

7
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2.6K

How to Add Swiss Travel Pass Flex?

6
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2.6K

GA expired or blocked

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103

The trial half fare card

6
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2.9K

Booking kids tickets

4
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264

I received a fine for the first time in Switzerland

1
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169

Can I buy tickets through SBB if departing from Italy?

1
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160

Pay Rechnung an ZVV weiterleiten

1
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148

SBB App Feature request

1
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128

Luzern-Interlaken Express panorama coach reservation

8
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1.4K

Error code VXA-7019

1
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231

How to purchase return ticket

2
0
231

SBB Easy Ride

2
0
229

REFUND SBB MOBILE

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189

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SBB The Swiss Railway
Passenger Traffic / Digital Business
Wylerstrasse 123/125
3000 Bern 65
Switzerland

SBB Community

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The SBB Community is the digital center for questions about the railway and everything in connection with it.

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