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Please use our help & contact area for all questions regarding your ticket bookings, for refunds and to report lost items.
The SBB Community is a public forum (customers help customers); please don’t post any personal data (names, addresses, e-mail, credit card numbers, ticket order no. etc.).

SBB Mobile, SBB Preview, EasyRide (Apps)

Saver Day Pass doesn’t have middle names

2
0
32

Basel SBB France Customs Office (VAT Refund)

0
0
13

Spiez to Milano Centrale seat showing sold out

4
0
102

Delayed train

1
0
34

Technical Problems

2
0
247

What is going on starting June 3 where there is no direct train from Luzern to ZRH?

1
0
75

Swiss travel pass not appearing on SBB mobile app

3
0
257

Swiss pass

2
0
99

A refund has been requested for this ticket

1
0
86

linking 4 days Swiss travel pass for tourist to SBB mobile account

6
0
316

Link Swiss pass to SBB app

7
0
2.6K

How to Add Swiss Travel Pass Flex?

6
0
2.5K

SBB app problem

7
0
280

GA expired or blocked

1
0
94

The trial half fare card

6
0
2.9K

Booking kids tickets

4
0
240

I received a fine for the first time in Switzerland

1
0
156

Can I buy tickets through SBB if departing from Italy?

1
0
150

Pay Rechnung an ZVV weiterleiten

1
0
141

SBB App Feature request

1
0
125

Luzern-Interlaken Express panorama coach reservation

8
0
1.4K

Error code VXA-7019

1
0
199

How to purchase return ticket

2
0
226

SBB Easy Ride

2
0
223

REFUND SBB MOBILE

1
0
184

Yearly statement of easy ride

1
0
174

Saver day pass

1
0
170

Travel card for my dog

1
0
144

The tram depart early

1
0
137

Lost Thermos (19.03)

1
0
121

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Contact

SBB The Swiss Railway
Passenger Traffic / Digital Business
Wylerstrasse 123/125
3000 Bern 65
Switzerland

SBB Community

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The SBB Community is the digital center for questions about the railway and everything in connection with it.

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