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Announcements
Please use our help & contact area for all questions regarding your ticket bookings, for refunds and to report lost items.
The SBB Community is a public forum (customers help customers); please don’t post any personal data (names, addresses, e-mail, credit card numbers, ticket order no. etc.).

SBB Mobile, SBB Preview, EasyRide (Apps)

Trial card

1
0
206

improper billing

1
0
229

Swiss pass

1
0
199

EasyRide receipts in email

1
2
311

I cannot register my credit card as a payment method

1
0
198

Customer number

1
0
285

Location access nudging

1
1
242

Worst experience ever

1
0
235

Bus fahrer hat 50fr eingeforsert für erbrechen im bus

1
0
253

Customer number for sbb login

1
0
334

Ein Ticket für einen Hund

1
0
201

Mobile app

1
0
266

Is 10 mins enough time to get from platform 5 to 16 at Zurich HB?

1
0
207

Ticket + seat reservation

1
0
211

I am getting NTW 403 error code when I search for connections

3
0
552

Credit card

1
0
208

Can I buy a half-fare card without a SwissPass?

1
0
189

Ticket on SBB apps to link to another mobile

1
0
178

My lost AirPods are currently located in SBB lost&found in Bern but SBB cannot return them to me

0
0
145

Refund not transfer yet

1
0
199

So how do I find my customer number on my Swiss Pass?

10
0
14.8K

Swiss pass mobile expired

1
1
1.3K

Upgrade to 1st class route

3
0
495

Swiss Travel Pass not showing in mobile app

2
0
941

Add Half Fare Card to SBB Mobile App

9
1
6.7K

Can I buy a 24h ticket in Zurich?

2
0
505

Halbtaxabo

1
0
220

Import tickets into the mobile app

3
0
557

Swiss pass needs to be reconnected to SBB app

1
0
392

Easy ride does not check out since 1 hour

1
0
245

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SBB The Swiss Railway
Passenger Traffic / Digital Business
Wylerstrasse 123/125
3000 Bern 65
Switzerland

SBB Community

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The SBB Community is the digital center for questions about the railway and everything in connection with it.

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