Step 1

This is where customers help other customers. Find useful information in existing discussions or ask your questions.


Forward

Step 2

You will find tips and tricks about train travel here.


Back Forward

Step 3

You will see the latest posts from all areas of the Community here.


Back End tour
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
No answer found? Ask your question
Announcements
Please use our help & contact area for all questions regarding your ticket bookings, for refunds and to report lost items.
The SBB Community is a public forum (customers help customers); please don’t post any personal data (names, addresses, e-mail, credit card numbers, ticket order no. etc.).

SBB Mobile, SBB Preview, EasyRide (Apps)

Saver day pass

0
0
9

Travel card for my dog

1
0
23

The tram depart early

1
0
14

Lost Thermos (19.03)

1
0
19

For cancellation refund request

1
0
23

linking 4 days Swiss travel pass for tourist to SBB mobile account

2
0
38

Lost black water bottle

1
0
27

Easy ride

5
0
777

Technical Problems

1
0
79

Ticketkauf stornieren

1
0
60

Swiss Travel Pass - Purchase for a group of 4

1
0
78

cannot purchase my ticket with 2 children: Exclamation sign, purchase button disabled

6
0
2K

Swiss travel pass, not able to reserve seat between Luzern - Brünig-Hasliberg

2
0
97

FIS-1025 error

2
0
123

Bellagio to Colmar

1
0
69

Where to file complaint for easy ride department if my report in the app keep getting ignored?

2
0
791

3DSecure verification

1
0
78

Swiss Travel Pass Youth

1
0
136

Identification of more than one TWINT payment options

1
0
135

Missing Feature

1
0
104

Feature suggestion page

1
0
137

Golden Pass

3
0
164

How to set default payment card?

1
0
132

Error UTE-510

8
0
2.2K

Save journey from commuting

1
0
125

Upload 15 day Swiss Travel Pass

1
0
123

Bug: location access insufficient or deactivated

1
0
161

UtE-510 on samsung s22

1
0
283

Seat reservation not possible

2
0
233

Automatically add trip to apple calendar setting?

2
0
561

Our most active members

Authors with the most likes
View All

Contact

SBB The Swiss Railway
Passenger Traffic / Digital Business
Wylerstrasse 123/125
3000 Bern 65
Switzerland

SBB Community

Clients help each other:
The SBB Community is the digital center for questions about the railway and everything in connection with it.

Social Media

The company