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Please use our help & contact area for all questions regarding your ticket bookings, for refunds and to report lost items.
The SBB Community is a public forum (customers help customers); please don’t post any personal data (names, addresses, e-mail, credit card numbers, ticket order no. etc.).

SBB Mobile, SBB Preview, EasyRide (Apps)

Unable to purchase ticket with SBB App

1
0
464

Children ticket

3
0
1.7K

ios widget or shortcut for qr code / planning

5
2
2.5K

Easyride notofications error

1
0
393

Buying ticket from an app when having ZVV annual pass

3
0
746

How do I Complaint about a SBB Train ticket inspector's behavior

1
0
430

Purchasing international tickets on SBB website

1
0
440

Is it difficult to use Discover cards on the SBB Mobile App?

2
0
545

Connect Flexi-abo 104 days from TL to my SwissCard

3
0
666

Day saver passes

1
0
376

Day saver passes

0
0
214

Question about Swisspass and my tickets

1
0
387

Saver day pass

1
0
390

FIS-1020

2
0
581

Pay Byjuno invoice

1
0
1K

left my charger on the train

1
0
444

My SwissPass won't sync with SBB Mobile

1
0
587

Can I purchase travel pass if I already have a swiss pass

0
0
261

cannot purchase train ticket w Byjuno

0
0
317

Booking history

8
1
7.7K

Falsly charged via Twint

1
0
571

Refund of ticket

3
0
819

.

0
0
265

EasyRide: insufficient funds in payment method

1
0
662

Easy ride

1
0
483

Easy ride

1
0
604

Swiss Travel Pass Refund

1
0
565

Cancel and refund due to corona virus

2
0
2K

Add langauge setting to APP, not system!

1
1
567

No reply from contacting request/complaint form, is this normal?

1
0
578

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Contact

SBB The Swiss Railway
Passenger Traffic / Digital Business
Wylerstrasse 123/125
3000 Bern 65
Switzerland

SBB Community

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The SBB Community is the digital center for questions about the railway and everything in connection with it.

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