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Please use our help & contact area for all questions regarding your ticket bookings, for refunds and to report lost items.
The SBB Community is a public forum (customers help customers); please don’t post any personal data (names, addresses, e-mail, credit card numbers, ticket order no. etc.).

SBB Mobile, SBB Preview, EasyRide (Apps)

Day Saver Pass

1
0
14

Error code TIF-3018 Payment method not found

2
0
29

mobile app not working because of SSL certificate

3
0
826

App problem

1
0
26

I didn't get a voucher by email

1
0
28

About fine

1
0
30

Savers day pass on smartphone app

1
0
25

Travel with dog

2
0
42

SBB app problem

8
0
355

ZVV 24h ticket with SBB App

2
0
78

Basel SBB France Customs Office (VAT Refund)

4
0
120

Saver Day Pass doesn’t have middle names

2
0
85

Spiez to Milano Centrale seat showing sold out

4
0
128

Delayed train

1
0
62

Technical Problems

2
0
255

What is going on starting June 3 where there is no direct train from Luzern to ZRH?

1
0
98

Swiss travel pass not appearing on SBB mobile app

3
0
339

Swiss pass

2
0
119

A refund has been requested for this ticket

1
0
102

linking 4 days Swiss travel pass for tourist to SBB mobile account

6
0
334

Link Swiss pass to SBB app

7
0
2.6K

How to Add Swiss Travel Pass Flex?

6
0
2.6K

GA expired or blocked

1
0
104

The trial half fare card

6
0
2.9K

Booking kids tickets

4
0
268

I received a fine for the first time in Switzerland

1
0
172

Can I buy tickets through SBB if departing from Italy?

1
0
161

Pay Rechnung an ZVV weiterleiten

1
0
148

SBB App Feature request

1
0
128

Luzern-Interlaken Express panorama coach reservation

8
0
1.4K

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SBB The Swiss Railway
Passenger Traffic / Digital Business
Wylerstrasse 123/125
3000 Bern 65
Switzerland

SBB Community

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