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Please use our help & contact area for all questions regarding your ticket bookings, for refunds and to report lost items.
The SBB Community is a public forum (customers help customers); please don’t post any personal data (names, addresses, e-mail, credit card numbers, ticket order no. etc.).

SBB Mobile, SBB Preview, EasyRide (Apps)

Solicitec Feedback Impossible

1
0
320

Tickets booked online are not appearing in the mobile app

15
1
9K

Wrong purchase of Supersaver tickets for Half Fare Card holders

1
0
269

Refund

1
0
439

Issues with connected journey with 701 bus

1
0
331

can't buy tickets in app due to sbb/zvs/reise/4406

8
0
3.3K

Easy Ride doesn't consider ZVV 24 hour Tickets as the cheapest option

5
1
1.4K

Error Code: FIS 1006 in SBB Application

3
0
702

Printet ticked needed for Italy?

3
0
499

Error code: TIF-3014

7
0
1.9K

Problems with completing ticket purchase from UK

2
0
452

iOS 16.1 live activities

0
0
204

Tourist: Point-to-point query and children (6-16) query

2
0
364

Please no advertisements

1
0
290

Swiss Travel pass (Flexi)

1
0
284

For cancellation refund request

3
0
697

Adding Payment method problem

1
0
356

monthly subscription

1
0
290

Payment method not found

1
0
349

Error during ticket inspection

03.11.2022
2
0
441

Error ER-9501

1
0
399

SAVER DAY PASS AND DAY PASS CHILDREN

4
0
639

unauthorized use of TWINT for purchases in SBB

3
0
877

Luzern-Interlaken Express panorama coach reservation

1
0
375

Trying to get swisspass registration online

2
0
480

Travel card day showing as already used, not activated

1
0
235

Apple pay is not in the payment method list (SBB app)

1
0
354

Problems to open the app

2
0
2.1K

Trial card

1
0
262

improper billing

1
0
276

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Contact

SBB The Swiss Railway
Passenger Traffic / Digital Business
Wylerstrasse 123/125
3000 Bern 65
Switzerland

SBB Community

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