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Please use our help & contact area for all questions regarding your ticket bookings, for refunds and to report lost items.
The SBB Community is a public forum (customers help customers); please don’t post any personal data (names, addresses, e-mail, credit card numbers, ticket order no. etc.).

SBB Mobile, SBB Preview, EasyRide (Apps)

The tram depart early

1
0
7

Lost Thermos (19.03)

1
0
15

For cancellation refund request

1
0
18

linking 4 days Swiss travel pass for tourist to SBB mobile account

2
0
25

Lost black water bottle

1
0
24

Easy ride

5
0
772

Technical Problems

1
0
78

Ticketkauf stornieren

1
0
55

Swiss Travel Pass - Purchase for a group of 4

1
0
75

cannot purchase my ticket with 2 children: Exclamation sign, purchase button disabled

6
0
2K

Swiss travel pass, not able to reserve seat between Luzern - Brünig-Hasliberg

2
0
92

FIS-1025 error

2
0
118

Bellagio to Colmar

1
0
68

Where to file complaint for easy ride department if my report in the app keep getting ignored?

2
0
785

3DSecure verification

1
0
74

Swiss Travel Pass Youth

1
0
130

Identification of more than one TWINT payment options

1
0
133

Missing Feature

1
0
101

Feature suggestion page

1
0
132

Golden Pass

3
0
161

How to set default payment card?

1
0
130

Error UTE-510

8
0
2.2K

Save journey from commuting

1
0
122

Upload 15 day Swiss Travel Pass

1
0
120

Bug: location access insufficient or deactivated

1
0
160

UtE-510 on samsung s22

1
0
282

Seat reservation not possible

2
0
230

Automatically add trip to apple calendar setting?

2
0
560

Solicitec Feedback Impossible

1
0
222

Tickets booked online are not appearing in the mobile app

15
1
8.5K

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SBB The Swiss Railway
Passenger Traffic / Digital Business
Wylerstrasse 123/125
3000 Bern 65
Switzerland

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