Step 1

This is where customers help other customers. Find useful information in existing discussions or ask your questions.


Forward

Step 2

You will find tips and tricks about train travel here.


Back Forward

Step 3

You will see the latest posts from all areas of the Community here.


Back End tour
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
No answer found? Ask your question
Announcements
Please use our help & contact area for all questions regarding your ticket bookings, for refunds and to report lost items.
The SBB Community is a public forum (customers help customers); please don’t post any personal data (names, addresses, e-mail, credit card numbers, ticket order no. etc.).

SBB Mobile, SBB Preview, EasyRide (Apps)

Error code NTTIF-3011

2
0
41

Refund inquiry

1
0
34

TIF-3011

4
0
94

Error code: NTTIF-3011

6
0
219

Regarding the refund

1
0
46

SBB app

1
0
53

Offerta city

1
0
26

Booked same to ticket twice on non refundable ticket.

3
0
95

Refund requested but have not received the transaction

1
0
79

Change seat reservation

2
0
109

EasyRide - Wrong class ticket bought

1
0
150

Linking Swiss Travel Pass tickets to swisspass profile

2
0
237

Sbb app

1
0
127

Baden to Zurich

1
0
95

What does it mean when identification is not possible for payment

1
0
81

SBB Loss and found service doesn't help to find my loss either replies mail

1
0
96

SBB App fails to be found searching for "SBB"

1
0
71

How to change/refund SuperSaver tix; train cancelled due to Gotthard

1
0
142

SBB app payment failure

2
0
205

Veloplatz reservieren via App

3
0
220

Suggestion: Rename "Platform" ("Bahnsteig") to "Track" ("Gleis") in the English version of the App

0
0
62

Easyride - manually add start station

0
0
68

Refund

1
0
165

Error code TIF-2000 (ID: D/WvA7Q)

6
0
3.8K

Bug on the mobile app , when issuing a daily bike pass on a ticket issued for guest

1
0
160

Eu rail in Switzerland

3
0
226

An error occurred during the search order.

1
0
224

Link Half Fare card in SBB App

4
0
822

Cancelation policy

1
0
223

Problems with my departure board showing bus that does not go

1
0
130

Our most active members

Authors with the most likes
View All

Contact

SBB The Swiss Railway
Passenger Traffic / Digital Business
Wylerstrasse 123/125
3000 Bern 65
Switzerland

SBB Community

Clients help each other:
The SBB Community is the digital center for questions about the railway and everything in connection with it.

Social Media

The company