Step 1

This is where customers help other customers. Find useful information in existing discussions or ask your questions.


Forward

Step 2

You will find tips and tricks about train travel here.


Back Forward

Step 3

You will see the latest posts from all areas of the Community here.


Back End tour
Announcements
Please use our help & contact area for all questions regarding your ticket bookings, for refunds and to report lost items.
The SBB Community is a public forum (customers help customers); please don’t post any personal data (names, addresses, e-mail, credit card numbers, ticket order no. etc.).

Where is the QR reader on the app?

Sabomatic
New Member
I wanted to report a wc issue on the S5 11:09 zurich hb-zug, like it says on the sticker of the wc but I can't find the qr reader on the app. Issue: tap not working
1 REPLY
KilianS
Traveller (gold)

Hey Sabomatic,

 

I’m sorry for the delay of our reply.

 

It’s an old sticker. There is no QR-Reader on the new app. You can use another QR-Reader App to get a link to our website, or you can use the following link: http://m.sbb.ch/en/my-station/toilet-problem/form.html

 

Regards Kilian