Step 1

This is where customers help other customers. Find useful information in existing discussions or ask your questions.


Forward

Step 2

You will find tips and tricks about train travel here.


Back Forward

Step 3

You will see the latest posts from all areas of the Community here.


Back End tour
Announcements
Please use our help & contact area for all questions regarding your ticket bookings, for refunds and to report lost items.
The SBB Community is a public forum (customers help customers); please don’t post any personal data (names, addresses, e-mail, credit card numbers, ticket order no. etc.).

UtE-510 on samsung s22

Adi94
New Author

Hi. I'm getting the unknown error ute-510 when logged in on sbb app. This happens when I try to access the payment method or buy a ride when logged in. Works fine when I'm using it as guest. I have cookies enabled in my chrome browser it is my default browser and also I tried sbb preview app, nothing helps and my life is miserable.

1 REPLY
FatimaH
Moderator

Hello @Adi94 

Thank you for you query.

Save your payment method in the login at www.sbb.ch and then try to buy the ticket again in the app. The means of payment will be automatically applied in the app if they are saved via the website.

I wish you a good day.

Kind regards,
FatimaH