Please use our help & contact area for all questions regarding your ticket bookings, for refunds and to report lost items.
The SBB Community is a public forum (customers help customers); please don’t post any personal data (names, addresses, e-mail, credit card numbers, ticket order no. etc.).
I have a half-fare travelcard on a red SwissPass card. I am unable to link it to SBB or SwissPass mobile. I enter my details and I get an error message:
Our community page is public. We cannot respond to your request in detail here. Please report to the right place via the following form: https://www.swisspass.ch/contact?lang=en
Our community page is public. We cannot respond to your request in detail here. Please report to the right place via the following form: https://www.swisspass.ch/contact?lang=en