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Technical Problems

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lokechor
New Member
‎11.03.2023 10:36

Hi, is there an issue with the SBB Mobile app currently? I am trying to purchase a saver day pass but noticed the message on the app "Due to technical problems, the purchasing of tickets via SBB.ch and SBB Mobile is currently limited." I have already tried purchasing twice but both times ticket purchase failed. "The ticket sale could not be completed as the system is temporarily unavailable. Please try again" Error code TIF-3042. Anyone able to advise what I should do? I see the payments pending at my bank and I hope they will be returned.

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RolandP
Commuter (gold)
‎12.03.2023 08:28

Hello @lokechor 

Yes, there was a temporary IT problem vesterday. Please try again.
Reserved amounts from unsuccessful purchases will again be released after a few hours - kindly check your credit card account again.

Best regards,
Roland

Antwort hilfreich? Danke für deinen Like oder Markierung als Lösung :: Reply helpful? Thank you for giving it a like or mark it as solution.

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2 REPLIES
john257
New Member
2 weeks ago

Found the same problem thanks for your help i will share this information on my website.

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RolandP
Commuter (gold)
‎12.03.2023 08:28

Hello @lokechor 

Yes, there was a temporary IT problem vesterday. Please try again.
Reserved amounts from unsuccessful purchases will again be released after a few hours - kindly check your credit card account again.

Best regards,
Roland

Antwort hilfreich? Danke für deinen Like oder Markierung als Lösung :: Reply helpful? Thank you for giving it a like or mark it as solution.

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