Swisspass link to account

[Fkessler]

Hello, I am trying to connect my swisspass to my cff account and unfortunately it does not work. I asked to à guichet to link it but they cannot do it and told me to contact cff online which apparently can only be done through your paying phone number. Is there an email I can send my swisspass details for them to be linked to my CFF account ?

[AferditaH]

Hello @Fkessler 

Thank you for your query.

The best way is to contact the Contact Center directly on 0848 44 66 88 (CHF 0.08/min) or via the contact form. You can find this on the SBB Mobile app under Settings "Help and Feedback".

I wish you a nice day.

Kind regards, AferditaH