Step 1

This is where customers help other customers. Find useful information in existing discussions or ask your questions.


Step 2

You will find tips and tricks about train travel here.

Back Forward

Step 3

You will see the latest posts from all areas of the Community here.

Back End tour
Please use our help & contact area for all questions regarding your ticket bookings, for refunds and to report lost items.
The SBB Community is a public forum (customers help customers); please don’t post any personal data (names, addresses, e-mail, credit card numbers, ticket order no. etc.).

Swiss pass mobile expired

New Author

Why on the SBB App if I want to display my SwissPass it now says Swiss pass mobile expired while I still have a valid half-fare abonnement and ticket?



Hello @Sandrinemertens 

Your SwissPass could not be displayed in the SBB Mobile App, we regret this. We are already aware of the error.

We kindly ask you to use the SBB Preview App until the redesign of the SBB Mobile App, probably in autumn 2022. If necessary, you can physically present your SwissPass card.

I apologize for the inconvenience and wish you an excellent day.

Regards, RahelW