Betreff: Swiss pas

[Xinyihu]

Dear SBB info:
My name is Xinyi Hu. my birth date is Aug23rd 1996. I have bought a wrong date day pass for two people in Thursday. But I wanna use it at today. I just noticed it. Can I get a refund for the wrong ticket and buy a new one?
Xinyi Hu

[schwarzd]

Hi @Xinyihu

Please fill out refund request form. 

More information about the refunds of tickets can be found here:

Can I get a refund for tickets purchased online?

Best regards,

Daniel, Community Manager