Step 1

This is where customers help other customers. Find useful information in existing discussions or ask your questions.


Step 2

You will find tips and tricks about train travel here.

Back Forward

Step 3

You will see the latest posts from all areas of the Community here.

Back End tour
Please use our help & contact area for all questions regarding your ticket bookings, for refunds and to report lost items.
The SBB Community is a public forum (customers help customers); please don’t post any personal data (names, addresses, e-mail, credit card numbers, ticket order no. etc.).

Swiss Travel Pass Refund

New Member

Due to Swiss government restrictions on access to closed spaces such as restaurants, theaters and museums for people vaccinated with Coronavac, which is my situation, I'm considering the possibility of canceling my trip or redirecting it to another country that have no restrictions on this vaccine. What can I do to request the cancellation of my Swiss Travel Pass and the respective refund?


Hello @AlbertoMoby 

Thank you for your question.

Due to the Corona situation, we do not provide special refunds - the regular tariff applies. All information can be found here:

Kind regards,