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Hello and welcome to the SBB Community. What would you like to do?
I am trying to buy a ticket, and for some reason, I am unable to turn off the “city-ticket” option, or click off individual cities. Other buttons work, but not these ones.
This didn’t happen a few days ago. The only thing that is different is that I am returning to the city where I have a local transportation card.
Today, I was forced to buy a city ticket that I did not need.
Hi @bjksbb
Hello,
There is no message. Did it accidentally get omitted ?
Hello @bjksbb
Please send an e-mail to ticketshop@sbb.ch with the following additional information (please forward as much details as possible):
- Mobile phone maker (Samsung, Nokia, Apple, etc.):
- Mobile phone model (Galaxy S5, Lumia 900, iPhone 6, etc.):
- What operating system (including its version) is running on your mobile phone?:
- Which version of SBB Mobile is installed on your mobile phone?:
- Time of the incident (date/time):
- Detailed problem report (including screenshot if possible):
I wish you a nice day.Regards
GiorgiaB