Step 1

This is where customers help other customers. Find useful information in existing discussions or ask your questions.


Step 2

You will find tips and tricks about train travel here.

Back Forward

Step 3

You will see the latest posts from all areas of the Community here.

Back End tour
Please use our help & contact area for all questions regarding your ticket bookings, for refunds and to report lost items.
The SBB Community is a public forum (customers help customers); please don’t post any personal data (names, addresses, e-mail, credit card numbers, ticket order no. etc.).

SBB Preview push notifications do not function properly on Samsung S21

New Author

Push notifications come too late.

Possible causes:

SBB does not appear on the list of apps for powe management options and cannot be selected as"never sleeps"

Location permission cannot be set to "always"