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S10 S50 unreliable service how to be reimboursed

New Member

s10 and S50 service is absolutely unreliable, for people taking the train to an airport the service MUST be improved, no way train get cancelled (16.05.2022 train 8:06 Lugano - Malpensa T1) or delayed (today 09:06 Lugano to MXP T1).

Pendler/in (Bronze)

Hello @LucaSalmaso 

Thank you for your feedback. You can submit suggestions for improvement on our contact page via customer service. Afterwards, we will review your concern and look for a suitable solution.

Thank you for your understanding and have a nice day.

Kind regards, VlaznimA.