Hi @shanwoe
A ticket refund is possible in a very few cases only, especially what concerns saver tickets. You may check the refund website to know if your ticket is refundable: Ticket refunds | SBB help & contact
Come back if you have more questions on the topic.
Best regards,
Roland
Antwort hilfreich? Danke für deinen Like oder Markierung als Lösung :: Reply helpful? Thank you for giving it a like or mark it as solution.
