Quick ticket option is disabled in sbb app

[Bani]

I cannot see the quick ticket option in my app anymore. Its disabled. 

[ortalsen]

The same for me. I'm from Lausanne.

[AferditaH]

Hello @Bani 

Thank you for you query.

We are not aware of a malfunction at the moment. Please contact ticketshop@sbb.ch.

I wish you a nice day.

Kind regards,

AferditaH

[Valmont1978]

Have the same issue, also live in Lausanne

[EleonoraS]

Hello @Valmont1978 @Bani @JLeung @Rosie @ortalsen 

Thank you for your posts. We just received un update on this matter:

We are aware of the error and are working on a solution. This will be integrated into a new version at a later date.

You have the following options to buy the ticket via the SBB Mobile App:

1) Select a connection in the timetable and click on "Price/Purchase".

2) Enter the starting point and destination in the "Tickets" tab without a comma.

Please excuse the inconvenience caused. I wish you all a happy Easter!

Kind regards,

EleonoraS

[JLeung]

Hi!  I have the same problem on my app.  Had not been working for a few days.

[Rosie]

Hello, 

Quick tickets option in SBB application is not working for me too. 
kind regards 

[ortalsen]

It's the same for me too (and my boyfriend). We are from Lausanne.