Purchased a ticket in the SBB Mobile App.

[warmachine2]

As the title says, I didn't notice that the app sets by default as a half fare card user, and when I received the ticket, I noticed my mistake.

What can I do now? Can I change that? Cancel the order? Can I get away with it in the train or they will ask for the card?

[FatimaH]

Hello @warmachine2 

Thank you for your query.

You will find all necessary information about your question in the following link: https://www.sbb.ch/en/travelcards-and-tickets/buying-options/refund-request.html

I wish you a nice Sunday.

Kind regards,
FatimaH