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Possible bug with GA deposit and half-price

selportion
New Member

I have a GA that is currently on deposit, meaning when buying tickets I should pay the full price. The SBB android app recognizes my logged in user and assigns a half-fare tariff for tickets. This is already misleading and can lead to fines for unsuspecting users.

When clicking on "Edit Passengers" for my name, the app can only redirect me "To SwissPass account". However, the account page can only inform me that I have a GA on deposit. There is no obvious way to change between full and half price like for non-logged-in passengers.

I thought of a possible way of creating manually a second passenger on the app with the same name and not link it to a SwissPass account. However, same-name passengers are not allowed and this silently fails without any warning or error message.

Then I thought of adding something like "#2" on the name to go around the previous issue. However, numbers in names are not allowed either. I ended up creating a second user with misspelled name to be able to buy the right ticket.

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