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Photo of ticket bought in train station

New Member

Can i travel with a photo of a ticket bought in the train station? I have proof i bought it with my debit card.

Traveller (platinum)

Hello @Ttaniii 

A photo or confirmation of purchase is not considered a valid ticket.

You can buy a new ticket and apply for a refund afterwards.

Greetings, SandrineS

 Hello @SandrineS 

Thank you for the clarification. That helps a lot!