Step 1

This is where customers help other customers. Find useful information in existing discussions or ask your questions.


Forward

Step 2

You will find tips and tricks about train travel here.


Back Forward

Step 3

You will see the latest posts from all areas of the Community here.


Back End tour
Announcements
Please use our help & contact area for all questions regarding your ticket bookings, for refunds and to report lost items.
The SBB Community is a public forum (customers help customers); please don’t post any personal data (names, addresses, e-mail, credit card numbers, ticket order no. etc.).

Payment method not found

DavideM
New Author

Since few days , actually some the new app was released , I constantly get the same error on SBB app “payment method not found “, no way to by a ticket online . I ‘ve missed few connections already. I would like to have a permanent solution. 

1 REPLY
AferditaH
Moderator

Hello @DavideM 

Thank you for your query.

Please contact the specialists via contact form. You can find this on the SBB Mobile App.

I wish you a nice day.

Kind regards, AferditaH