Please use our help & contact area for all questions regarding your ticket bookings, for refunds and to report lost items.
The SBB Community is a public forum (customers help customers); please don’t post any personal data (names, addresses, e-mail, credit card numbers, ticket order no. etc.).
No, this is not possible. On the mobile app, the Swiss currency is automatically deducted. At the ticket machines at the stations there is the possibility to select Euro.
