Please use our help & contact area for all questions regarding your ticket bookings, for refunds and to report lost items.
The SBB Community is a public forum (customers help customers); please don’t post any personal data (names, addresses, e-mail, credit card numbers, ticket order no. etc.).
The monthly invoices will be processed by Byjuno and therefore the terms and conditions of Byjuno AG apply. Byjuno will send you a monthly invoice for the purchases made at SBB with the payment method «Monthly invoice». You can reach Byjuno under:
Byjuno AG Industriestrasse 13c 6300 Zug Phone: +41 (0) 41 227 05 05 (Opening hours: Monday to Friday 8.00 - 12.00 and 13.00 - 17.00) E-Mail: customer-care@byjuno.ch
The monthly invoices will be processed by Byjuno and therefore the terms and conditions of Byjuno AG apply. Byjuno will send you a monthly invoice for the purchases made at SBB with the payment method «Monthly invoice». You can reach Byjuno under:
Byjuno AG Industriestrasse 13c 6300 Zug Phone: +41 (0) 41 227 05 05 (Opening hours: Monday to Friday 8.00 - 12.00 and 13.00 - 17.00) E-Mail: customer-care@byjuno.ch
