Need to cancel my ticket

[juancgonzalez74]

Hello, I bought a ticket from Basel to Zurich Airport but the name on the ticket is mine, and I was trying to buy the ticket for my wife. Is it possible to cancel this order to buy the new one for my wife?

Ticket-ID: 539650728518 / 336937717787

Order No: 401398796 

Thanks in advance

Juan

[MarinaZ]

Hello @juancgonzalez74

Thank you for your request.

The supersaver ticket we can't change. For a refund from the ordinary ticket please contact our Online-Support ticketshop@sbb.ch.

Kind regards,

MarinaZ

[ShravanKumar]

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