Step 1

This is where customers help other customers. Find useful information in existing discussions or ask your questions.


Step 2

You will find tips and tricks about train travel here.

Back Forward

Step 3

You will see the latest posts from all areas of the Community here.

Back End tour
Please use our help & contact area for all questions regarding your ticket bookings, for refunds and to report lost items.
The SBB Community is a public forum (customers help customers); please don’t post any personal data (names, addresses, e-mail, credit card numbers, ticket order no. etc.).

My SwissPass won't sync with SBB Mobile

New Member

When I enter my SwissPass number and postcode and press "Link now", it loads for a second and then nothing happens.


Hello @mharri 

Often, such errors can be fixed by deleting the browser's history or logging into using a different browser.

I wish you good luck and an excellent evening.

Greetings Rahel