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Missing Feature

pmu1642
New Member

I often travel from Wil to St. Gallen and back on the same day. I hold a travelcard for zones 915 and 916.

If I want to buy a single way ticket, the app recognises my travelcard and suggests a ticket from Uzwil to St. Gallen. 

However, selecting a retour ticket, I can only buy a ticket with all zones included (Wil to St. Gallen). Hence I need to state Uzwil as my starting destination. 

A nice and useful feature would be that my travelcard is recognises as well in the retour mode. 

What do you all think?

1 REPLY
FatimaH
Moderator

Hello @pmu1642 

Thank you for your query.

I will gladly forward your feedback to the responsible department.

At the moment, this only works for single journeys as there is no day ticket offered for connecting zones.

I wish you a good day.

Kind regards,
FatimaH