Step 1

This is where customers help other customers. Find useful information in existing discussions or ask your questions.


Forward

Step 2

You will find tips and tricks about train travel here.


Back Forward

Step 3

You will see the latest posts from all areas of the Community here.


Back End tour
Announcements
Please use our help & contact area for all questions regarding your ticket bookings, for refunds and to report lost items.
The SBB Community is a public forum (customers help customers); please don’t post any personal data (names, addresses, e-mail, credit card numbers, ticket order no. etc.).

It does’t appear my ticket on app

강수경55
New Member
‎23.01.2020 15:25

I bought interlaken west- venezia 

25.1.2020  but it doest appear on sbbapp

the ticket is sent on mail

0 Likes
1 REPLY
GiorgiaB
Pendler/in
‎24.01.2020 14:15

Hello @강수경55 

Thank you r for your query.

If you bought the ticket without login, it won't appear in the app.

For more question please contact our Railservice on the following contacts and provide your order number: ticketshop@sbb.ch or 0041 848 44 66 88.

I wish you a nice day.

GiorgiaB

0 Likes

Contact

SBB The Swiss Railway
Passenger Traffic / Digital Business
Wylerstrasse 123/125
3000 Bern 65
Switzerland

SBB Community

Clients help each other:
The SBB Community is the digital center for questions about the railway and everything in connection with it.

Social Media

The company