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Issue with card payment only online, but ok on app.

loulopez83
Visitor
‎03.08.2022 14:25

Hello SBB, I hope everything is good today. Could you please guide me how to purchase the Swiss 1/2 Fare card from the SBB app? I am able to buy train tickets but I cannot find a way to do it via the app. 
I tried to buy it on the webpage as well, but I'm getting an error message with the card. (I find this weird since I was able to buy every ticket from the app and I already checked with my bank it's activated/authorized for online purchases and with money in the account)

 

Thanks a lot! 

Have a nice day. 

Lourdes

luli.130@gmail.com

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