Is Swiss pass in app alone valid?

[Booyi]

Hi,

I was asked by a ticket controller to show the physical card for my yearly half price card. However, I was under the impression that I can show my pass in the SBB APP? 

Now I am confused, do I have to get a new physical card and have it with me all the time? 

Thank you in advance.

[SamanthaAd]

Hallo @Booyi,

Yes, if the controller ask, the customer have to show the Swisspass card. The physical card must be with you all the time. 

Have a nice day

SamanthaAd

[ILoveCapitalism]

Why?

Is it to disturb customers?

To hold back on innovation?

Because you do not trust people who purchase your service all year long?

Tell us SBB, what are your reasons for being such a pain?