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I seem to have two SwissPasses. How can they be merged?

Spoon
New Author
0 Likes

I seem to have two SwissPasses, one I got from SBB and one I think via ZVV. How can they be merged?

On one of them I have my ZVV abo for Zürich. The other seems to be used by my smartphone for half-tax card and long distance train tickets (outside of Zürich).

I couldn't find any topic related to this on the forum.

Thanks in advance for your help.

 

Re: I seem to have two SwissPasses. How can they be merged?

SandrineS
Moderator
0 Likes

Hello @Spoon 

Thanks for your request.

The best way is to contact the SBB Contact Center (0848 44 66 88, CHF 0.08/min). My employees can check with your data if there are really two SwissPass accounts.

Greetings, SandrineS