Step 1

This is where customers help other customers. Find useful information in existing discussions or ask your questions.


Forward

Step 2

You will find tips and tricks about train travel here.


Back Forward

Step 3

You will see the latest posts from all areas of the Community here.


Back End tour
Announcements
Please use our help & contact area for all questions regarding your ticket bookings, for refunds and to report lost items.
The SBB Community is a public forum (customers help customers); please don’t post any personal data (names, addresses, e-mail, credit card numbers, ticket order no. etc.).

I purchased tickets on the website, but they don't appear in the android app.

Grojon
New Member
‎20.10.2021 11:03

I purchased international tickets through cff.ch, but although it said tickets would appear in the app - they don't. Online, the tickets also only show departure time, how can I view my entire journey in the app?

0 Likes
1 REPLY
EllenvS
Pendler/in
‎21.10.2021 15:02

Hi @Grojon 

That's because international E-tickets must be printed out. 

If you don't have a printer at home, that's no problem. You can come by a SBB Counter and ask us, to kindly print out the ticket for you. We'll be glad to help you.

Best wishes. EllenvS.

0 Likes

Contact

SBB The Swiss Railway
Passenger Traffic / Digital Business
Wylerstrasse 123/125
3000 Bern 65
Switzerland

SBB Community

Clients help each other:
The SBB Community is the digital center for questions about the railway and everything in connection with it.

Social Media

The company