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I bought a ticket twice by mistake

Adam3472
New Member
‎27.09.2019 17:03

Is it possible to get a refund from one ticket ? 

 

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2 REPLIES
NicolasK
Moderator
‎28.09.2019 10:26

Hi @Adam3472 
Hi @SH2 

Thank you for your request.

To make a refund request, you can use the following link:
https://www.sbb.ch/en/travelcards-and-tickets/buying-options/refund-request/online-mobile.html

I wish you a nice day.

Regards
NicolasK

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SH2
New Member
‎27.09.2019 17:47

Same. The app/server has been rejecting my request for 12 minutes and now I have 2 suddenly

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