How to pay with rail check in SBB app?

[greenzie]

Hi there

Can I pay using rail check while buying ticket in SBB app? If not possible, how can I actually use a rail check to pay? Only in the counter?

Thanks in advance

[VlaznimA · Accepted solution]

Hello @greenzie 

Yes, a Rail Check is only valid on a SBB counter or to send it via letter to our SBB Contact Center. But I wouldn't recommend you to send it via post letter, because it may get lost and you can't replace it.

I wish you a nice day.

Kind regards, VlaznimA.

[greenzie]

Thank you so much for answering my answer VlaznimA!

It is still surprising to me in an advanced country like Switzerland, this check thing needs to be delivered manually and no online options.