How to link swiss travel pass to SBB Mobile if we are bought the STP online (Purchase as guest)

[Hani_Christ]

I bought Swiss Travel Pass Flexi 8 Days online at www.sbb.ch as guest without login/ register first. And I got the purchased receipt e-mail. Now I want to link My swiss travel pass to SBB Mobile apps but I cannot linked it because I dont have Customer Number. In the email I received there is no customer number only reference number, order number and article number.

[Roxana_g]

I am facing the same problem. Was wondering if you found a solution.

Thanks.

[GiorgiaB]

Hello @Hani_Christ and @Roxana_g 

Thank you for your message.

If you bougth the Swiss Travel Pass Flex online, you have to activate the days on activateyourpass.com. Then you can show your pass direclty on activateyourpass.com.

You will find all the information on the following link: Tickets – Help Center Switzerland Tourism (myswitzerland.com)

I wish you a nice day.

Kind regards, GiorgiaB