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How to change roles on the app?

New Member

Since I own both a private account and a business one linked to my company, I would like to know if it's possible to do the "role change" on the app, since I often need to buy tickets on the go from there.
From my experience, even if it seems that in the payment options are present both my card and my company name, it's not possible to swap from one to another at the checkout, but I can choose only my card.

Traveller (platinum)

Hello @marco4 

Thank you for your inquiry.

The reason may be that if you haven't bought something through the B2B contract for a long time it doesn't display correctly. I recommend you to check if the B2B contract is stored in the payment methods, if yes it should work. If this is not the case, I recommend you to contact our B2B contact: Tel: 0848 111 456 (local rate) Mo - Fr 8.00 - 17.30 Uhr

Have a nice weekend.