Step 1

This is where customers help other customers. Find useful information in existing discussions or ask your questions.


Step 2

You will find tips and tricks about train travel here.

Back Forward

Step 3

You will see the latest posts from all areas of the Community here.

Back End tour
Please use our help & contact area for all questions regarding your ticket bookings, for refunds and to report lost items.
The SBB Community is a public forum (customers help customers); please don’t post any personal data (names, addresses, e-mail, credit card numbers, ticket order no. etc.).

How do I load a 4-day pass into my SBB mobile app?

New Member

I bought two four-day Swiss Travel Passes online. Then I loaded the android app for SBB. How do I get the app to recognize the tickets? There doesn't seem to be a function for scanning the code, which would be super easy. Am I just missing it?

Also in the app, when setting up my profile, how do I enter a U.S. telephone number. The fixed field formatting will not allow it

Traveller (platinum)

Hallo @jkhandlon

With the SBB App you can only put a Swiss number. We are so sorry. 

The Swiss Travel Pass wich you buy on line must to be print it and can't be loaded in the SBB App. 

Have a nice day