Please use our help & contact area for all questions regarding your ticket bookings, for refunds and to report lost items.
The SBB Community is a public forum (customers help customers); please don’t post any personal data (names, addresses, e-mail, credit card numbers, ticket order no. etc.).
I have a valid half fare card and normally that information was pulled into the app via the Swiss Pass. For some reason this doesn’t work and the app only provides me with full fare prices.
If you still having issues with the tickets and your half fare card, I recommend you to re-login in the SBB mobile app. After this procedure you'll receive the correct price.
If you still having issues with the tickets and your half fare card, I recommend you to re-login in the SBB mobile app. After this procedure you'll receive the correct price.
