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Half fare Card not pulled

SOLVED
URI
New Member

I have a valid half fare card and normally that information was pulled into the app via the Swiss Pass. For some reason this doesn’t work and the app only provides me with full fare prices.

1 ACCEPTED SOLUTION
VlaznimA
Pendler/in (Bronze)

Hey @URI and sorry for the late response.

If you still having issues with the tickets and your half fare card, I recommend you to re-login in the SBB mobile app. After this procedure you'll receive the correct price.

Greets, VlaznimA.

View solution in original post

1 REPLY
VlaznimA
Pendler/in (Bronze)

Hey @URI and sorry for the late response.

If you still having issues with the tickets and your half fare card, I recommend you to re-login in the SBB mobile app. After this procedure you'll receive the correct price.

Greets, VlaznimA.