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Had a problem with registering through mobile app

urbanista
New Member

Hi there, the SBB Mobile app is excellent but I had just one problem with it and that was right at registration, where I was asked for my postal code and I couldn't enter it because the app wouldn't let me enter it in the format of Canadian postal codes (I am a Canadian resident). I resolved this by registering on the website and signing on through the mobile app after, but I would still like to suggest that the app developers fix this so postal codes from all over the world can be entered. Thank you

1 REPLY
DavideC
Traveller (gold)

Hi @urbanista

Thank you for your message.

We have duly noted your comments and passed them on to the department and superior concerned. We place great value on comments or feedback such as yours, as these enable us to improve and optimise our services and products.

 

Regards
DavideC