For cancellation refund request

[tsnchoe]

Sorry for making inconveniences.

I decide to travel according to purchased ticket.

So I want to cancel of request for refund.

My ticket order number is (SBB Admin: ticket order no. deleted)

Please do permission so that I can make a journey.

Thank you.

[GiorgiaB]

Hello @tsnchoe 

Thank you for your query.

We cancelled your refund requests.

I wish you a nice day.

GiorgiaB

[mariacandida]

hallo, i also did that 

i thought my ticket was the wrong one but it’s not and i need to get on the train

please cancel my refund request quickly 

[NicolasK]

Hi @mariacandida 

We cannot cancel your refund request.

The SBB Community is a public forum, for data protection reasons, we do not have information about our customers' orders, please contact directly our hotline directly at +41 848 44 66 88 (CHF 0.08/min.) or from abroad at +41 51 225 78 00, my colleagues will inform you.

I wish you a nice sunday.

Best regards
NicolasK