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Error code TKZ-520

Alain8
New Member

I’m unable to purchase a ticket through the app I get an error code

Alain8_0-1617375697724.png

 

2 REPLIES
AferditaH
Moderator

Hello @Alain8 

Thank you for your query.

We are not aware of the error. Please contact the specialists directly by e-mail: ticketshop@sbb.ch.

I wish you a nice day.

Kind regards,

AferditaH

I am also receiving this issue, any resolution so far?