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Error code: TIF-3014

New Author


While purchasing a ticket on the app using payment method credit/debit card, my payment is failed with an error ‘TIF-3014’ even though there is enough balance in the card & it isn’t expired.

Could you please help?

New Member

Well.. my payment details are set to a monthly invoice and all previous invoices have been paid. I still get the same error code.

New Member

my payment is set to "monthly invoice" and all previous invoices are paid. Still get the same error.

New Member

Hello Guys,

I'm also facing similar issue, Error TIF-3014, what's the resolution ?



Hi again @dprakashbabu 

Error TIF-3014 = «Payment Authorisation refused» . Please contact your credit card company directly. 
We do not have information about your credit card.


Traveller (platinum)

Hello @gdias 

This error message appears when the payment authorization did not work. Please contact your bank or try it with another credit card.

Greetings, SandrineB

I have tried and I can solve my problem.


Thanks for your response. 
I tried with another credit card and had same issue while booking the ticket using the app.