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Error code: TIF-3014

gdias
New Author

Hi,

While purchasing a ticket on the app using payment method credit/debit card, my payment is failed with an error ‘TIF-3014’ even though there is enough balance in the card & it isn’t expired.

Could you please help?

4 REPLIES
dprakashbabu
New Member

Hello Guys,

I'm also facing similar issue, Error TIF-3014, what's the resolution ?

Thanks,

Prakash 

Hi again @dprakashbabu 

Error TIF-3014 = «Payment Authorisation refused» . Please contact your credit card company directly. 
We do not have information about your credit card.

Regards
NicolasK

SandrineB
Traveller (platinum)

Hello @gdias 

This error message appears when the payment authorization did not work. Please contact your bank or try it with another credit card.

Greetings, SandrineB

@SandrineB 

Thanks for your response. 
I tried with another credit card and had same issue while booking the ticket using the app.