Error code: TIF-3014

[gdias]

Hi,

While purchasing a ticket on the app using payment method credit/debit card, my payment is failed with an error ‘TIF-3014’ even though there is enough balance in the card & it isn’t expired.

Could you please help?

[auntieannie]

Well.. my payment details are set to a monthly invoice and all previous invoices have been paid. I still get the same error code.

[auntieannie]

my payment is set to "monthly invoice" and all previous invoices are paid. Still get the same error.

[dprakashbabu]

Hello Guys,

I'm also facing similar issue, Error TIF-3014, what's the resolution ?

Thanks,

Prakash 

[NicolasK]

Hi again @dprakashbabu 

Error TIF-3014 = «Payment Authorisation refused» . Please contact your credit card company directly. 
We do not have information about your credit card.

Regards
NicolasK

[SandrineB]

Hello @gdias 

This error message appears when the payment authorization did not work. Please contact your bank or try it with another credit card.

Greetings, SandrineB

[intensefar]

I have tried and I can solve my problem.

[gdias]

@SandrineB 

Thanks for your response. 
I tried with another credit card and had same issue while booking the ticket using the app.