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While purchasing a ticket on the app using payment method credit/debit card, my payment is failed with an error ‘TIF-3014’ even though there is enough balance in the card & it isn’t expired.

Could you please help?


Hello @gdias 

This error message appears when the payment authorization did not work. Please contact your bank or try it with another credit card.

Greetings, SandrineB


Thanks for your response. 
I tried with another credit card and had same issue while booking the ticket using the app.